BILLING
You will receive at least two bills for your emergency visit, one from the hospital (Vail Health) and one from VVEP. You may also receive bills from the radiologist, pathologist, surgeon, and anesthesiologist if applicable.
VVEP works with QueueLogix and 360 Medical Billing Solutions for coding and billing purposes.
If you would like to talk to someone in billing, please call (866) 488-4558.
Yes. Your first billing statement will be received by text with a link to allow you to securely access your statement and pay your bill.
If you are experiencing financial hardships, please reach out to our team so we can work together on a payment option at (866) 488-4558.
Pay My Bill Link: www.360medbill.com
RECORDS
General medical records request: https://www.vailhealth.org/patients-and-visitors/medical-records
Imaging requests: https://www.vailhealth.org/services/imaging
Your medical records and associated bill are likely all that are needed for your insurance company or ski-pass insurance claim. If you need further assistance, please reach out to VVEP administration at ad***@vv**.net, call our office at (970) 569-3601, or use our contact form on the Contact page.
Your medical record, discharge summary, and bill are generally sufficient for your insurance company. For other needs, please reach out to ad***@vv**.net or Vail Health Patient Advocacy for assistance.
PRESCRIPTION REFILLS
No we don’t refill any prescriptions.
Please follow up with your primary care provider or specialist for any needed refills.
OTHER
Your medical record, discharge summary, and bill are generally sufficient for your insurance company. For other needs, please reach out to ad***@vv**.net or Vail Health Patient Advocacy for assistance.